Refund policy

Return and Refund Policy
Effective Date: December 19th, 2024

Thank you for shopping with StoreSupplyHunter! Your satisfaction is important to us. Please review our Return and Refund Policy carefully to ensure a smooth return or exchange process.


Returns

We accept returns within 30 days from the date of purchase. To be eligible for a return:

  • The item must be unused and in its original packaging.
  • A valid proof of purchase (receipt or order confirmation) is required.
  • Certain items, such as clearance or final sale items, may not be eligible for returns.

Restocking Fee

Please note that all refunds are subject to a 20% restocking fee, which will be deducted from the total refund amount.


Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and the amount (minus the restocking fee) will be credited back to your original payment method within 5-10 business days.

Return Shipping

The customer is responsible for all return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).


Exchanges

If you need to exchange an item, please contact us at one of the email addresses below to arrange the exchange.


How to Initiate a Return or Refund

To begin the return process, please contact us at:

Provide your order number, details of the item, and reason for return. Our team will guide you through the next steps.


StoreSupplyHunter
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If you have any questions, feel free to reach out to us.